Furnilook Return & Refund Policy
We want you to love what you order. If something isn’t right, here’s how we help:
- Return Window: Returns/exchanges are accepted within 7 days of delivery.
- Condition: Products must be unused, undamaged, and in original packaging with all tags/accessories intact.
- Process: Contact us at furnilook.com@gmail.com or +91 84518 62581 with your order ID and reason for return.
- Refunds: Once the returned product is received and inspected, refunds will be processed to your original payment method within 5–7 business days.
- Exchange: If you’d prefer an exchange instead of a refund, let us know while raising your request.
- Non-returnable items: Customized/made-to-order furniture may not be eligible for return unless damaged or defective on arrival.
- Damaged/Defective Items: If your product arrives damaged, please share photos within 48 hours of delivery for a free replacement or full refund.